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Security and school adoption FAQ

Security and School Adoption FAQ

A practical starting point for instructors, departments, and school teams evaluating ChitterChatter for language speaking practice.

Short Summary

ChitterChatter is browser-based, uses defined subprocessors, stores and processes data in the United States, and describes privacy, AI processing, retention, deletion, and security practices in its privacy policy.

Built for browser-based speaking practice with microphone access.
Designed for instructor-created activities, student practice, and teacher review.
Privacy, subprocessor, and security details are linked from this Trust & Research hub.

Adoption notes for review teams

Works in a modern browser with microphone access.
Stores and processes service data using infrastructure located in the United States.
Uses TLS or HTTPS for data in transit between the browser, ChitterChatter, and third-party providers.
Uses encrypted connections for transmission and encrypted storage for audio recordings in Amazon S3.
Limits access to personal information to authorized personnel who need it to operate and improve the service.
Does not sell student audio, use it for advertising, or use student data to train public models.

For instructors

Start with one activity, one class, and a clear speaking goal before scaling.

For departments

Review data handling, student access, pricing, and classroom workflow before a broader pilot.

For school teams

Use the privacy policy and subprocessor page as the source documents for technical review.

Common questions

Does ChitterChatter require students to install software?

No. ChitterChatter runs in a modern browser. Students need microphone access and a place where they can speak.

What security measures does ChitterChatter describe?

The privacy policy describes TLS or HTTPS for data in transit, encryption at rest for audio recordings and PostgreSQL data, access controls, regular security reviews, and breach notification practices required by applicable law.

Can a department pilot ChitterChatter before broader adoption?

Yes. Instructors can start with a free account, and departments can evaluate classroom workflow, privacy, student access, and pricing before expanding.

Is ChitterChatter directed at children under 13?

No. ChitterChatter's terms and privacy materials describe the service as primarily used by students and instructors at institutions of higher education, and not directed to children under 13.

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